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Answers & Insights
Access clear answers about our repair-first process, transparent pricing, installation standards, maintenance and Greater Boston service coverage.
Heat rises, ducts favor the first floor, and sun loads the roof, so upstairs fights three battles at once. Fixes range from airflow balancing and return additions to a dedicated ductless zone upstairs. Measurement picks the right one, since each fix solves a different cause.
78 when home is the efficiency textbook answer, and 74 to 76 is where most Boston households live comfortably. Each degree lower adds roughly 3 percent to cooling cost. Humidity decides comfort as much as temperature, so a system that wrings moisture well feels cooler at higher settings.
Summer water at the furnace points to the AC condensate side: a clogged drain line, a failed pump, or a cracked pan overflowing. Shut cooling down to stop the drip and book service, since water finds electronics fast. The fix usually runs quick once the drain clears.
Yes, meaningfully. Solar gain through glass is a top cooling load in Boston homes. Closed blinds on south and west windows cut it hard through peak afternoon. Cellular shades and exterior awnings do even more. Free load reduction beats paid capacity every single time.
A brief dusty smell after months idle is burn off from the blower and heat surfaces, and it fades within an hour. Electrical or plastic smells are different animals. Shut the system down for those and book service, because insulation and wiring odors never improve on their own.
Talk with a real person at our office or request a visit online. We will help you identify the right next step.
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